1st February 2005: Experts say that exit interviews are a wise move that helps you to improve your business. In fact, the information got from exit interviews can be as valuable as customer complaints.

A wise small business owner will conduct an exit interview, they say, to try and learn all the reasons that make a particular employee depart.

Exit interviews can help businesses discover hitherto unknown weaknesses in a company. Many company owners assume that employees leave for better money or for better opportunities. But this may not be the only reason behind all the departures.

According to experts asking departing employees the reason for their leaving the company can reveal some startling facts. Most often these may be workloads, stressful schedules, personality problems, or even lack of responsibilities.

Many employers do not have the time or the inclination to give out periodic performance reviews or hold staff meetings. An exit interview will help them get valuable feedback from the employees. This can be used to improve the situation in the company.

In fact, experts stress on the exit interview as they feel that holding on to employees is going to be more important since the labor market is improving by the day and shrinking the pool of talent that is available in the market.